Shipping Policy
What is the delivery time?
The delivery time consists of two phases:
-
Processing time
Within 1–3 business days after the order is placed, it will be checked, approved, and packaged. The package will then be prepared for shipment. -
Delivery time
Norway: 5–10 business days
The shipment is handled by Bring.
All delivery times are exclusive of any customs delays. During busy periods such as Christmas, Black Friday, and New Year, delivery times may be longer.
How much does shipping cost?
We offer free premium shipping. This includes insurance in case of theft, loss, or damage to the package.
Where is my package?
Once the order has been shipped, the customer will receive an email with a tracking number.
The order can be tracked here: https://www.capetown-avenue.com/apps/parcelpanel
For logistical reasons, the order may be shipped in several separate shipments.
My tracking number does not work
It may take up to 5 business days for the tracking information to be updated. If the tracking still does not show any information after a few days, please contact our customer service.